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Plan with local experts. Review the details. Book with clarity.
To book with Discover East China Tours, share your plans with our Hangzhou-based team, review your itinerary and quote, check the payment instructions and confirm your booking status. The itinerary, quote and booking terms supplied for your particular trip set out the applicable services, payment arrangements and conditions.
We offer private and small-group East China tours with local expertise and no forced shopping. Booking should begin with a clear understanding of the route, price and arrangements. For the wider planning process, see How It Works.
| What to check | Where to confirm the details |
|---|---|
| Trip arrangements | Review the itinerary, travel dates, traveler numbers and private or small-group format. |
| Price and services | Check the quote for currency, inclusions, exclusions and optional experiences. |
| Deposit and deadlines | Refer to the payment instructions for your booking to confirm whether a deposit is required and when payments are due. |
| Methods and fees | Confirm available payment methods, transaction or transfer fees and the payment reference to use. |
| Booking confirmation | Keep your payment record and check the confirmation supplied for your trip, including any outstanding arrangements. |
| Changes and refunds | Read the amendment and cancellation conditions supplied for your trip for applicable deadlines, charges and refund conditions. |
A proposal or quote does not confirm that every service has been reserved. Payment methods, schedules and cancellation conditions must be checked for your particular booking.
If any part of the itinerary, quote or payment instructions is unclear, contact our team. You can also review our Terms & Conditions or start planning your trip.
Tell us your travel dates, the number of travelers, preferred destinations and the experiences that interest you.
You can also share your approximate budget, hotel preferences, arrival and departure details, and any dietary or mobility needs.
Our local team will help you consider a practical route through East China and discuss the arrangements that suit your journey.
Before proceeding, confirm whether your trip is private or small-group travel and review any arrangements specific to that format.
Take time to check the proposed trip before making a payment.
Review:
Let us know if any details need correcting or explaining.
A proposed itinerary or quote should not be treated as confirmation that every service has already been reserved. Check the status of accommodation, transport and other arrangements before making plans that depend on them.
Refer to the payment instructions provided for your booking.
Before paying, make sure you understand:
If your bank or payment provider applies conversion charges or transfer fees, check how those affect the amount being sent and received.
Payment methods and schedules should be confirmed for your particular trip. Please ask us if anything in the instructions is unclear.
After making a payment, retain your payment record and check the booking confirmation provided for your trip.
Review the confirmed dates, traveler details, services and any outstanding balance or arrangements.
Sending an inquiry, receiving a proposal and making a payment are different stages of the process. If you are unsure whether your trip is confirmed, contact us before making further commitments that depend on the booking.
Travel plans sometimes change.
Before booking, read the cancellation and amendment conditions supplied for your trip. These explain the applicable deadlines, charges and any refund conditions.
If you need to change your dates, traveler numbers, accommodation or itinerary, contact us promptly. The available options may depend on the services involved, supplier availability and the terms of your booking.
Do not assume that every change can be made without an additional cost, or that every payment is fully refundable. Ask for clarification before confirming arrangements.
Consider travel insurance appropriate to your itinerary and personal circumstances.
When comparing policies, check the coverage for medical treatment, cancellation, disruption and any activities you plan to undertake. Read the exclusions and confirm that the policy meets your needs.
Insurance questions and claims should be directed to your insurer.
Our private and small-group tours follow a no-forced-shopping policy.
Compulsory commission-driven shopping stops are not part of our sightseeing itineraries. If you choose to purchase tea, crafts, souvenirs or other personal items, those purchases are optional and separate from your tour arrangements unless expressly included in your quote.
We want your time in East China to focus on the places and experiences you came to enjoy.
Share your ideas with our local team.
We will help you explore a private or small-group East China journey and understand the proposed arrangements before you book.